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FAQ

How does the Coquelicot Club loyalty program work?

You earn points with every purchase on our website when you are logged into your account while placing an order. You earn 1 point for each unit of currency spent, regardless of the currency used. You can also earn points by completing missions, such as following us on Instagram, for example. You can find these missions in the “How to earn points” section of your dashboard. You can then redeem your accumulated points for discounts on your future orders.

How to join the Coquelicot Club?

It’s very simple: you just need to create your account for free. You will automatically receive all our latest news, exclusive new releases, and promotions. This will also give you access to your order history. If you already have an account with us, good news: you are already part of the club!

Where can I find all the information related to my account?

The loyalty page is your main reference for all your points and benefits. You can access all your information by visiting it from your dashboard.

How are points converted into money?

You can redeem these points for discount vouchers with a value corresponding to the number of points.

Is there a limit to the number of points I can accumulate?

No, there is no limit. You will always have the opportunity to earn more points by placing orders with us.

What are the easiest ways to earn points?

To start, each member receives points for joining the Coquelicot Club. It’s our way of saying thank you. In addition to earning points through your purchases, you can complete certain missions, such as adding your birthday or following us on Instagram and TikTok, for example. We will add more missions in the future, so feel free to check back to complete them and earn even more points. We will also send you an email to notify you if you are subscribed to our newsletter.

I’m already following your social media, how can I earn the points?

To earn the points for each social network, simply click on the dedicated buttons on the loyalty program page. Your points will be automatically added to your account, even if you are already part of the community.